Orlando Shipping Policy
Last Updated: August 19, 2024
Welcome to Bettyguillory Orlando! We are honored to offer you a unique and carefully curated selection of products. Please review our shipping policy to ensure a smooth shopping experience.
1. Order Processing Time
Processing Time: Once your order confirmation email is received, your order will be processed within 1–3 business days (excluding weekends and holidays).
Order Confirmation: You will receive another notification when your order has shipped.
2. Shipping Fees and Delivery
Shipping Fee:
Free shipping.
For international shipping, please call us at +1 (415) 732-8966 for assistance or email us at [email protected].
3. Shipping Methods
We use trusted carriers such as UPS to deliver your order. You may choose your preferred shipping method during checkout.
4. International Shipping
For assistance, please contact us at +1 (415) 732-8966 or email us at [email protected].
5. Shipping Address
Accuracy: Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical delivery address.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use the link provided in the email or visit the “Track My Order” section on our website.
7. Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us at +1 (415) 732-8966 or email us at [email protected]. We will assist you in locating your order.
Damaged Packages: If your package arrives damaged, please contact us immediately and provide photos of the damage. We will work with you to resolve the issue.
8. Delivery Issues
If your order is marked as delivered but you have not received it, please check with your neighbors, family members, or local postal service. If the issue persists, contact us for further assistance.
9. Shipping Restrictions
We are unable to ship to certain restricted areas. If your location is affected, we will notify you promptly and issue a full refund.
10. Contact Us
If you have any questions about shipping, feel free to contact us:
Email: [email protected]
Phone: +1 (415) 732-8966
Business Hours: Monday to Friday, 9 AM – 6 PM (EST)